We're here to help when you need us most. Report your claim quickly and easily, and let our expert team guide you through the process.
Follow these essential steps to ensure your safety and protect your claim
Check for injuries and get medical help if needed. Move to safety if possible.
Dial 999 if there are injuries, the road is blocked, or if there's dangerous damage.
Document the scene, damage to all vehicles, and exchange details with other drivers.
Contact us as soon as possible to report your claim and start the process.
Choose the best way to report your claim to us
0800 123 4567
Available 24 hours a day, 7 days a week
claims@housa.co.uk
For non-urgent claims and follow-ups
Track your claim online
Check status and upload documents
We're here to help with all types of motor insurance claims
What happens after you report your claim
Contact us by phone, online, or through our mobile app
Our claims team will review your case and guide you through the process
An engineer will inspect your vehicle and assess the damage
We'll approve repairs and arrange everything with your chosen garage
Repairs completed or settlement paid directly to you
For non-urgent claims, you can start the process online
Download our comprehensive claim form
Step-by-step guide to making a claim